CLIENT Services
To ensure seamless service delivery, we assist clients and families with care coordination, service planning, and communication with care teams.
Our agency is dedicated to enhancing the quality of life through compassionate, reliable in-home support. We provide person-centered services that promote independence, safety, and dignity for individuals living at home and in the community.
Our agency is licensed to provide Personal Care Services that include:
- Community First Services and Supports (CFSS), formerly known as Personal Care Assistance (PCA)
In addition, our agency is licensed to provide Home and Community-Based Services that include:
- Basic Support Services
- In-Home Support & Training Services
Our agency manages accurate and timely billing in accordance with program and regulatory requirements, helping reduce administrative burden and ensure continuity of care.
CAREGIVER Services
Midway Home Health Care is committed to supporting caregivers through comprehensive employment services, training, and ongoing guidance. We value our employees and recognize their essential role in delivering safe, high-quality, person-centered care.
Our caregiver services include:
Employment onboarding and hiring coordination
Assistance with required training, certification, and compliance documentation
Ongoing education and skills development aligned with state and program requirements
Caregiver scheduling and employment coordination
Accurate and timely payroll processing
Supervision, performance support, and responsive administrative assistance
Caregivers are prepared to provide personal care services in a respectful, professional manner. We foster a supportive work environment that promotes accountability, growth, and excellence in care delivery.
We provide accurate, timely payroll processing through ADP. Caregivers have secure access to their pay information and self-service tools. Employees can log in via ADP Self-Service Portal where they can:
View pay stubs and year-to-date earnings
Access W-2 tax statements and payroll documents
Update federal tax information (W-4) and direct deposit details
Manage contact details and other personal information
For convenient on-the-go access, caregivers can download the ADP Mobile Solutions app to view pay & tax information, check stubs, and manage payroll-related details from their mobile devices.
For Apple Device Users: Apple App Store
For Android Device Users: Google Play Store
Our administrative team is available to assist with ADP access, registration, and any payroll questions.
As of September 1, 2024, the Minnesota Department of Human Services (DHS) requires all caregivers to use an Electronic Visit Verification (EVV) system to document in-home and community-based services. This ensures accurate service documentation and compliance with DHS Regulations.
To meet this requirement, Midway Home Health Care uses the Caretap EVV App, which is compatible with smartphones and tablets.
Through the Caretap EVV system, caregivers can:
Record time entries in real-time
Document services provided
Ensure compliance with Minnesota DHS EVV requirements
Submit verified electronic timesheets
Caregivers must download the Caretap app to record real-time entries, view time log information, and submit timesheets from their mobile devices.
For Apple Device Users: Apple App Store
For Android Device Users: Google Play Store
Our administrative team is available to assist with Caretap access, registration, and any timesheet questions or technical support.
Client Services
Midway Home Health Care is a Personal Care Agency committed to enhancing the quality of life for individuals in need of in-home support services. We specialize in offering a wide range of personalized care solutions, including: Community First Services and Supports (CFSS) or formally known as Personal Care Assistance (PCA) Basic Support Services: Homemaker Adult Companionship Respite Care (In-Home or Out-Of-Home) Night Supervision Individualized Home Supports (IHS) 24-hour Emergency Assistance. In-Home Support Services: Individualized Home Supports (IHS) with Family Training Individualized Home Supports (IHS) with Training Personal care assistance (PCA) services provide assistance and support for persons with disabilities, living independently in the community. This includes the elderly and others with special health care needs. PCA services are provided in the recipient’s home or in the community when normal life activities take him/her outside the home.